Frequently asked questions
What payment option do you accept?
- Multiple Payment Methods: We now accept a wide range of payment methods, including major credit cards, PayPal, and other secure payment options.
- Installment Plans Available: Flexible installment payment options are supported through services such as Affirm.
- Secure Checkout: All transactions are processed securely to ensure your personal and payment information is protected.
What is your shipping policy?
Shipping fees are not charged at checkout. Once your order is ready to ship, we will calculate the shipping cost based on the destination, package size, weight, and available carrier options. A separate payment link will then be sent to you.
The rates below are estimates for reference only (all taxes included). Actual shipping costs may vary based on real-time carrier pricing. We will confirm actual shipping cost for every order before shipment.
Transit times are estimates and do not include potential customs or carrier delays.
Return and exchange policy?
- Non-defective items are non-returnable and non-exchangeable.
- If there is shipping damage or product defect, contact us through email ASAP.